Jason's Blog

Due consideration of alternate browsers

by on Sep.18, 2006, under General

I'd seen a link to a news article here recently, and then found an advertisement for a car company.  Just out of curiosity, I hopped on over (mostly due to someday wanting to get a truck that can fit more than 2 people).  Anyways, while I was looking at this dealer's website, I went over to their search page.  Now, Mike Kehoe, which advertises all over the place, well, you'd expect a company to be intelligent when it comes to internet advertising.  Let's just say browsing their site with firefox, left most of their drop downs disabled.  This is an INSTANT annoyed response from me.  There is NO excuse for any business to exclude users based upon browser choice.  Any such action earns an automatic "I'm not going to do business with your company" response from myself. Even worse, when I used their published email to drop them a line about this issue, I got an email back saying that email address didn't exist.  There goes any inkling of any interest to do business with that company. 

Related to this, there was another site recently that I tried looking at, yet received a similar resopnse – century 21's local office wouldn't allow me to filter house query results.  Honestly people, when your livelihood depends on selling me a product, but you don't make it so I can access the information on that product easily, I'm going to find that product through another representative, and encourage anyone I know to avoid that company in the future.  Things like vehicles and housing, those are easy enough for me to find alternate vendors.

Just for reference, the websites I'm talking about are http://www.mikekehoe.com/ and http://c21thewayhome.com/ – go ahead, try and filter the results in some way using Firefox.  I'd also suggest dropping these guys an email critiquing their web system, but don't expect a response – I still haven't received any kind of response.


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